Privacy Policy
Privacy Policy for Flaurance
At Flaurance, accessible from www.flaurance.com, one of our
main priorities is the privacy of our visitors. This Privacy Policy document
contains types of information that is collected and recorded by Flaurance and
how we use it. If you have additional questions or require more information
about our Privacy Policy, do not hesitate to contact us at helpdesk@ flaurance.com.
We respect the privacy of your personal data (any identity
revealing information such as name, contact details, and/or bank information)
you share with us. We assure you that we practice industry guidelines to
safeguard your privacy on our platform, both website and mobile app, as stated
above.
Consent
By using our website and application, you hereby consent to
our Privacy Policy and agree to its terms.
Information we collect:
We monitor the IP address of the visitors and analyze the
data thus collected to understand trends and market statistics. Our platform
may gather your personal information, if you;
Sign up and create your profile, or
Otherwise share your personal information with us, or
Use Flaurance platform services in any way, or
Fill up our contact forms or subscribe to our newsletters or
other information from us, such as emails, or
Apply for a job, take part in our surveys and contests or
otherwise take part in activities we promote that may require your personal
data,
Information gathered through use of Flaurance platform and
services
When you access our platform, we will automatically gather
some data from your computer, which may include;
IP address
Operating system
Browser type
Cookies
Device's ID and its location
Language
Pages you have visited
Pop-ups or push notifications you may have seen and
responded to
Date, time, and duration of your visit
The kind of services you seek
The way you use such services
How we use this information?
This type of information is gathered for analytics and
evaluation so as to improve User Experience by upgrading the platform features
and the services that we offer. We may internally use or share the collected
data from you with third-parties for some or all of the listed objectives:
Know your activities and interests on our platform.
Verify and determine user authenticity, and any financial
transactions in relation to any payments you make.
Customize and/or tailor any form of communication that we
may have with your with respect to the information or services we think you may
find useful or which may interest you.
Individualize and enhance your experience on the platform.
Improve, personalize, and expand our services and offerings
on our Website and App.
Develop new products, services, features, and functionality
for you.
Communicate with you, either directly or through one of our
partners, including for customer service, to provide you with updates and other
information relating to the website, and for marketing and promotional
purposes.
Find and prevent fraud
When you sign up on our platform for account creation or
otherwise share your data with us, we may utilize it to send promotional and/or
marketing collaterals to you. However, you can at any time unsubscribe from
receiving such materials.
As an online services aggregator, we provide a platform to
carry out a transaction (appointment booking) between salons, parlors, spas
and the customers. To provide an easy appointment booking facility and otherwise
ensure fulfillment of the contractual commitments with the vendors (salons,
parlours and spas), we may share some personal information with them to verify
and authenticate your identity for delivery of the services and benefits that
you may be entitled to. Flaurance doesn't endorse or represent any third-party
companies, services or websites. The personal information that you provide or
that is gathered by any third-party website doesn't fall under this privacy
policy. We request you to separately go through the privacy statements of those
third-party services before proceeding.
We may also share some collected data on social networking
sites and/or with our marketing partners for sharing adverts to you, and to
search engines and analytic professionals.
Flaurance may share:
Your personal information with any individual or
organization where we believe in good faith that such data sharing is important
for:
Comply with the law or in response to a court order or
administrative proceeding.
Producing relevant information with reference to
arbitration, litigation, internal or government or investigations;
Protecting the rights, safety, property or interests of Flaurance
or others;
Otherwise as granted by the law.
Personal information about our visitors - both customers and
non-customers, with the given types of organization that we appoint on our
behalf to perform different kinds of operations:
Financial companies that specialize in banking and online
payments.
Non-financial agencies that are engaged in data and payment
processing.
Notwithstanding this Privacy Statement, you acknowledge that
we hold the right to share your data with any legal, regulatory, governmental,
tax, law enforcement or other concerned bodies according to applicable law and
our legal obligations.
It is your responsibility to protect any password that you
use to access your account on Flaurance. Kindly treat the OTPs (One Time
Passwords), special characters, and letters confidentially, and do not share it
with others. We disclaim any liability arising because of your failure to do
so. In case of a lost password, you might partially lose control over your
personal information shared with us. Hence, you must get your password changed
immediately by contacting us.
Cookies and web beacons
Our website uses "Cookies" so that we can
customize our content and serve you with relevant information when you revisit
our website. Cookies can be described as small bits of data that web servers
send to your web browser, which it saves in text form. You have the option to
choose whether to accept the cookies or not by toggling on/off your browser
notification. We use the data thus collected to analyze and understand the user
behavior to further improve our online services. It is to be noted that if you
reject cookies, then it might restrict you from accessing certain sections or
features of our website.
Children's information
One of our priorities is adding protection for children
while using the internet. We encourage parents and guardians to observe,
participate in, and/or monitor and guide their online activity. Flaurance does
not knowingly collect any Personal Identifiable Information from children under
the age of 18. If you think that your child provided this kind of information
on our website, we strongly encourage you to contact us immediately at email:
helpdesk@ flaurance.com and we will do our best efforts to promptly remove such
information from our records.
Only those individuals, who are 18 years or above, are
allowed to conduct any transaction through Flaurance platform. Parents, guardians
or legal caretakers of the individuals under 18 years are solely responsible
for ensuring that their children and/or wards do not carry out any transaction
without their permission. If any person below the age of 18 years makes any
transaction on Flaurance platform, it shall be automatically deemed that their
parents, guardians or legal caretakers have clearly consented to their use and
we deny any liability arising from their failure to do so.